Review Report Review
Failure to Deliver

William U. Submitted this review about AutoStar Transport Express
Review made Live: 10/10/2023 9:44:00 AM
Buyer beware: their contract is completely open ended for them. The salesperson (Sofia Wolf) said they would pick up the vehicle I had purchased the next day. This was on a Thursday. The car needed to be moved as it could not stay where it was. After getting the runaround Friday and Saturday, I had to hire another company to complete the task on Sunday. Autostar kept the deposit, stating that the contract allows them more time. I take specific issue with the company not abiding by the word of their staff and not offering any sort of refund.
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
14365849
Quote or Order Cost:
$400