Company Response Review Report Review
My Wife’s BMW

JOHN F K MOORE Submitted this review about AutoStar Transport Express
Review made Live: 7/30/2022 4:51:00 AM
She was reluctant to have the car shipped, but I assured her Frank and his team were good. Not only were they good, they were great. They were very professional and very accommodating. They were quick to all the changes we made and were very professional. The car was delivered a couple of days late no fault to the team. They reached out immediately and explained was going on with their carrier and another was in route to transfer the vehicles. There was a mechanical error on the first. I would definitely use them again.
Shipment Details
Origin:
Ocean Springs , Mississippi 39564
Pickup:
On Time
Destination:
Centreville , Virginia 20121
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8191678
Quote or Order Cost:
$995

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/1/2022 5:16:00 PM
Frank 888-802-8250 Ext 2248: Thank you so much for the great review John! I’m very happy to hear that you are satisfied with the service. As you know we always make sure to work with reputable carriers to guarantee great service to our customers, sometimes we hit some bumps along the way but communication is key so we managed to keep you informed and updated throughout the whole process . If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248 or by email frank.navas@autostartransport.com