Company Response Review Report Review
AutoStar Transport Express

Serena Submitted this review about AutoStar Transport Express
Review made Live: 9/28/2021 3:18:00 PM
I had a good experience with AutoStar! I placed my order on 8/31/21 with my first available pickup date on 09/08/21. They didn’t charge me any deposit until they found a driver for me! The driver came to pick up my car on 09/09/21! The process o loading the car is pretty easy, but just be sure to leave your time for the driver to pick up your time! My driver confirmed to pick up on 09/08/21, but they did not, so I have to call to confirm the time, he said he will come tomorrow at noon, but ending up coming late at 3:50 pm. Just be sure to leave plenty of your time for them to allocate the pickup time.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1319619-YH
Quote or Order Cost:
$695

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/30/2021 4:31:00 PM
Frank 888-802-8250 Ext 2248: Thank you so much for the great review Serena! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. As you know we always make sure to work with reputable carriers to guarantee great service to our customers, Thankfully you managed to be flexible with the timeframe, we work with windows of time because if one customer is delayed, the rest also get delayed, since you’re not the only customer on the truck, but thankfully everything went well. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248 or by email frank.navas@autostartransport.com