Company Response Review Report Review
AutoStar

Ian Submitted this review about AutoStar Transport Express
Review made Live: 7/19/2021 4:38:00 PM
Very low stress - the Sean and the staff at AutoStar Transport were responsive and easy to work with. My car was picked up a few days outside the window, but the customer service line was responsive. Ultimately, the car was delivered precisely when needed and pickup was easy.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Hawaii
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1280006-KJ
Quote or Order Cost:
$2650

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/20/2021 10:29:00 PM
From Sean Hancock 888 802 8250 ext 4219: Hi Ian, Thank you for the feedback, much appreciated. I'm glad you were happy with the service. Delays are very rare but coordination with the shipping port out to HI has been affected like many things at the moment. We are proud of our high level of customer service and understand communication is important every step of the way. It was a pleasure to assist with this move and we would be more than happy to help you or anybody you know in the future. Thanks again! sean.hancock@autostartransport.com