Company Response Review Report Review
Excellent Auto Transport Company

Donald Levering Submitted this review about AutoStar Transport Express
Review made Live: 2/1/2021 3:52:00 PM
I was going to fly a family member to Texas to drive one of our vehicles to our new home in Virginia. Between airfare, lodging, meals, and extra gas it would have been expensive but necessary. Then a friend mentioned using an auto transport company, and after a Goggle search I selected a website that forwarded my parameters (where to and when) to five different auto transport companies. Four sent me emails with vague costs and conditions, while Edwin Meffe with AutoStar Transport Express called me immediately to assess my needs and followed it up with an emailed guaranteed quote. A few days before the scheduled day of the transport I received a call from AutoStar dispatch, followed by a text the day before the pickup, then a call from the driver of the truck the morning of the pickup. The driver arrived on time as promised, followed Covid-19 protocols, was very polite and respectful, and most of all handled loading our car with utmost care. Two days later he arrived exactly where we wanted the car delivered, completely undamaged and almost as clean as when he loaded it. The process was easy, fast, and very professional, and I would highly recommend that anyone needing their vehicle transported over long distances call AutoStar Transport Express. Donald Levering New Braunfels, TX to Norfolk, VA
Shipment Details
Origin:
New Braunfels, Texas 78132
Pickup:
On Time
Destination:
Norfolk, Virginia 23508
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1236327-XN
Quote or Order Cost:
$870

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/3/2021 2:06:00 PM
Hi Donald! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated.. Please feel free to refer us to friends and family. Should you ever need transport please contact me. 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day!