Company Response Review Report Review
Excellent Service

dg27 Submitted this review about AutoStar Transport Express
Review made Live: 9/23/2020 9:58:00 PM
When I was planning a long distance move (about 2500 miles), I looked at a lot of auto tranporting companies. Based on how the service was described, including the steps that would be taken to ensure the safe transport of my prized car, I decided that Eduardo Troconis and AutoStar Transport Express LLC were the best equipped to handle this task. I was given ample notice of the pickup date, and the pickup went smoothly. Throughout the journey I was kept informed by the actual drvier, rather than having to go through a broker or customer service rep. I was also alerted in advance of the delivery date, with updates throughout the last parts of the journey. The car was delivered on time and intact. You'd never known it had traveled that distance. Overall, I was very pleased with the service I received. I highly recommend Eduardo Troconis and AutoStar Transport Express LLC. dg27
Shipment Details
Origin:
SUNNYSIDE, New York 11104
Pickup:
On Time
Destination:
Coeur d'Alene, Idaho 83815
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1194989-MJ
Quote or Order Cost:
$1570

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/24/2020 2:23:00 PM
"From Ed 888-802-8250 x 2249: Hello David, thank you very much for the reviews it was a pleasure working with you and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"