Company Response Review Report Review
Great Job on Auto Transport

James Submitted this review about AutoStar Transport Express
Review made Live: 9/1/2020 6:22:00 PM
Hello Alan. FYI - a fellow by the name of Lavi just delivered the Insight to our door, in perfect shape. Wasn't even very dirty. He was a very nice person, and said he was doing this for the last 8 years. Told us his route through Idaho, Montana, Missouri, etc. He scouted out our area and parked a block away from the house and drove the car right to our door. I was impressed with his mannerism and how appreciated he was when I gave him a tip. I have recommended you (Alan - specifically) to another person moving from Orlando to LA because of your help in getting this car delivered in spite of a jumble of problems. And without any negativity in a crazy situation. Thank you Alan. You have been wonderful in handling this transportation for us.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
unknown
Quote or Order Cost:
$1495

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/3/2020 3:36:00 PM
From: Alan (888) 802-8250 Ext. 2231: Hi James! Thank you for such an awesome review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible, despite any complications we may face. You were very patient and understanding for every step of the way. Always glad to help! Next time you need vehicle transport, you know we will surely give you the same great service as before. Please feel free to refer us to friends and family. I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!