Company Response Review Report Review
Cross Country Move

Emilie Submitted this review about AutoStar Transport Express
Review made Live: 8/5/2020 3:12:00 PM
I was very pleased with Eduardo Troconis’s helpfulness in coordinating the transport of our SUV from New Jersey to California. While there was a last second hitch with the actual carrier (AutoStar is just an agent), Ed helped sort things out so that the pickup and delivery still happened on time.
Shipment Details
Origin:
West Orange, New Jersey 07052
Pickup:
On Time
Destination:
San Clemente, California 92673
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1161652-MK
Quote or Order Cost:
$1350

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 8/6/2020 2:17:00 PM
"From Ed 888-802-8250 x 2249: Hi Emilie, thank you for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com"