Our sincerest apologies for the condition of the car upon arrival. We do take this quite seriously and have informed our carrier of the situation that this is not the level of service we expect. It is quite normal for vehicles transported across the country to be exposed to the natural elements of dust, dirt, rain, etc.....and appreciate the customer's understanding of this. AutoStar Transport Express, was able to locate and assign a carrier, and had this picked up in just a couple of days, and transported 2300 miles in just 4 short days. For a free quote please call 888-802-8250 and speak to any of our trained logistics coordinators.