Company Response Review Report Review
Super professional at a great price

Fernando Submitted this review about AutoStar Transport Express
Review made Live: 5/29/2020 8:16:00 PM
It's no secret that if you want cheaper, you sacrifice quality and professionalism. Valerie Barriga & the folks at Autostar were able to offer me a super competitive rate to ship my car from Northern CA to southernmost TX at the second cheapest rate I was quoted while shopping around for 2 weeks. Why didn't I go with the cheapest? I was severely sacrificing quality and professionalism. They weren't even able to hold true to their quote. On the phone, they were unprofessional and at times rude. Valerie & team came down from heaven at the right time. She was extremely professional and responsive from the get go and throughout the process. They ended up matching me with the perfect sole proprietor of a truck who did an explendid job. 10/10
Shipment Details
Origin:
Palo Alto, California
Pickup:
Late
Destination:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1177483-JD
Quote or Order Cost:
$900

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/1/2020 9:07:00 PM
From Valerie 888-802-8250 Ext 2252. Thank you Fernando for the good review! We at AutoStar Transport Express work very hard to provide the best customer service and realistic prices in order to give the best transportation experience possible. We also work with the best drivers in the industry and always stay competitive in pricing. If you or anyone you know need assistance with a future transportation, please feel free to email me at Valerie.barriga@autostartransport.com or text at 786-871-0019. Thanks!