From Ed 888-802-8250 x 2249: Hello Paul, thank you very much for the review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we maintain a 95% customer service rating or better. If you need anything you can reach me at the toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com