Company Response Review Report Review
Oscar was great!

Amber Submitted this review about AutoStar Transport Express
Review made Live: 1/16/2018 3:44:00 PM
Oscar was very helpful and nice on the phone. The only thing I was dissatisfied with was with the driver they chose to transport my car. I’m sure not all of them are like this, but mine tried to get me to pay him $20 more and tried to lie about how much weight I was allowed to have in mt car (100lbs). Over all a good experience. My car arrived here promptly and was only dirty from being on an open carry transport. Will use again!
Shipment Details
Origin State:
Mississippi
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$1,000
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/16/2018 9:50:00 PM
From Oscar 888-802-8250 Ext. 2221: Thanks Amber for trusting us with the transport of your vehicle, it´s always a pleasure can deal with customers like you, I really appreciate the awesome review you left and all good things you said about me. As I always said, I´m here to help! I will make sure your next experience shipping your vehicle with us will be even better than this one. Please let me know if there is anything you may need from us in the future either for you, your family or friends. I´ll be waiting to hear from you soon. Cheers! Oscar.Cuellar@autostartransport.com