From Carlos Meffe 786-725-2239. Hi Joann, thank you very much for taking the time to write your review. When the order was first placed I was able to tell that you were worried if this was going to happen or not, but as I told you I would take care of everything and your Van was picked up and delivered exactly what you wanted so I am happy I was able to meet your time window and thank for having faith in me. Remember If you or anyway else you may know who might need help in the future transporting please feel free to give them my contact information Carlos.Meffe@autostartransport.com Best Regards