Company Response Review Report Review
Good Service But One Thing

Linzi Suwei Submitted this review about AutoStar Transport Express
Review made Live: 9/15/2017 2:56:00 AM
Everything is alright, they pick up on time and deliver on time, customer representative is responsible and reliable, service is good, my car is in good condition when I received it, nothing is missing in the car, but except one thing, my license plate fell off when I got my car. The delivery guy didn't know what happened either, (I guess maybe because the Pennsylvania Law doesn't require the front licenses plate to be installed?? However, I had my front license plate all the time when I was in Pennsylvania and it didn't have any problem at all) maybe the company should pay more attention on it next time.
Shipment Details
Origin:
King of Prussia , Pennsylvania
Pickup:
On Time
Destination:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
924937-XL
Quote or Order Cost:
$1200

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/19/2017 6:28:00 PM
From Carlos Meffe 786-725-2239-Hi Linzi, thank you for taking the time to write your review. It was my pleasure taking care of your second order with me and I am happy that once again that I was able to meet all your requirements. Regarding the situation with the license plate, I am sorry but this is the first time that we are hearing about this, we had no idea this happen and I do apologize. Remember if you or anyone else you may know who might need help transporting in the future please feel free to give them my contact information. Carlos.meffe@autostartransport.com Best Regards,