Company Response Review Report Review
Worked quickly and moved it without a problem.

Pat Submitted this review about AutoStar Transport Express
Review made Live: 6/9/2015 1:37:00 PM
I originally scheduled my move with another company (American Auto Transport), that offered me a slightly lower price. I booked the trip a few weeks in advance and I stayed in constant contact with the company about when my move was going to be confirmed on a truck and they continuously told me not to worry and that the car was "guaranteed" to be moved by the date I gave them for the price they quoted me. 2 days before the move date I gave them, a different person in their company called saying they needed $100 more in order to get it moved by that date. I quoted their "guarantee" and he rudely said it just wasn't going to happen unless I paid more. I quickly dropped them and picked up this company, which in the span of 1 hour got me booked and a truck confirmed. The support staff was extremely helpful and prompt. While I struggled to understand the driver's English in order to meet up, he was professional and did a very good job. I would recommend this company to anyone.
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
684023-ZF
Quote or Order Cost:
$850

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/9/2015 2:06:00 PM
Kerron Vandermerwe 888-802-8250 ext 2246 Hi Pat, Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan but I am not surprised as if you go with the best, you get the best. Here at Autostar Transport Express we take the bull by the horns and get the job done. It was a pleasure working with you and earning your business! If you are anybody you know needs a vehicle transported, please feel free to contact me on the toll free number or via e mail kerron.vandermerwe@autostartransport.com