Company Response Review Report Review
Vehicle Transport

A Reiber Submitted this review about AutoStar Transport Express
Review made Live: 1/2/2015 3:26:00 PM
Overall, I was satisfied with the delivery. However, at times, it was not always clear when the vehicle would be picked up or delivered. The driver was always courteous when contacted, but I needed to make the contact first. Also, the driver's assistant did not always return calls very promptly. The driver appeared to do a great job w delivery, and got the car from TX to MI in 2 days. They were not the most expensive, but not the cheapest either - somewhere in the middle. This is a strange business because once you make contact with one of the websites, then you will get dozens of brokers/carriers calling you. I still get calls 3 weeks after delivery from different brokers...
Will was one of the more polite guys who contacted me, so I went with them.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
620467-VU
Quote or Order Cost:
$650

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/6/2015 10:26:00 AM
From Will 888-802-8250 Ext. 2231: Hi Andor, thanks so much for the nice review about the service that I have provided you. We work hard here so that our customers want to come back and work with us again. I am sorry to hear that your experience with the carrier was not to your satisfaction, however we do work with some of the best carriers in the industry. If the need ever arises again we will be here to provide you with the same service. will.henningson@autostartransport.com