Company Response Review Report Review
Evlalation of service

Rick White Submitted this review about AutoStar Transport Express
Review made Live: 10/7/2014 9:35:00 AM
This was my first experience having my vehicle transported and I was a little nervous because of the schedule I was on. Victor Perugia the gentlemen I spoke with at the office was great, he explained the process to me and assured me that he would be in contact to let me know what was going on. I couldn't have had a better experience, Thanks Autostar Transport & Logistics.
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
592596-cy
Quote or Order Cost:
$650

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/9/2014 12:17:00 PM
From Paul (888) 802-8250 Ext. 2265: It is important to maintain our clients informed during the transport of their vehicles. We will oversee the whole process from the time the order is placed until the vehicle is confirmed delivered. Lack of communication in this industry is a killer, especially if a transport takes approximately 7-10 days for delivery during a cross country trip. Please email me at paul.kalbermatter@autostartransport.com and I will provide you with all the information you need to have a smooth, worry free experience for transporting your vehicle.