Company Response Review Report Review
My OCD opinion of AutoStar = TOP SHELF!

Mark B. Submitted this review about AutoStar Transport Express
Review made Live: 7/25/2014 12:23:00 PM
Right out of the gate, I've not shipped anything like this before. The stress of having your youngest stationed 36 hours from home after deployments is one of the most difficult things I've endured as a parent. On the "how do you" afford your young adult their transportation when the range is nearly coast to coast? In a word, Autostar.

To be quite honest, I owe one gent an apology. My agent was one of many who called regarding my general post about the need to send a vehicle to a military base so far from home. I had endured about 15 phone conversations from some very unscrupulous companies by the time he called. Unfortunately, this had left a strong impression that all brokers were about the $$$$$. I was rather short with him, which was not fair. His demeanor never changed, (mine would have), as he assured any needs about the move would be completely addressed. Very professional and beyond tolerant of a stressed out Dad. I like these fellows a great deal.

About the move... 100% spot on, no issues. I had dependable contact with my Autostar rep anytime I chose to call and all the data I needed to ensure the carrier could deliver the vehicle without issue. And that is exactly what Autostar orchestrated for me. I can't say enough good about these guys. The price, the service, the personal interest in my problem while maintaining a genuine attachment throughout the long miles to delivery. Have a car to move? Look no further, you found the BEST.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
563927-LR
Quote or Order Cost:
$1175

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/25/2014 4:01:00 PM
From Amel: 888-802-8250 ext. 2230 Thanks for the great review Mark. We appreciate the fact that transporting a vehicle can sometimes be a stressful event, with tight schedules and such. Our team of qualified customer service agents work diligently to make sure your transport goes smoothly and on time. We have transported many a vehicles for the military family, and is always a please to serve those who serve us. Feel free to call anytime or email at amel.deleon@autostartransport.com