Company Response Review Report Review
Overall satisfied

James Submitted this review about AutoStar Transport Express
Review made Live: 5/21/2014 1:50:00 PM
First tried to go with another company who quoted too low and couldn't find a carrier then never called me back or anything to this day. Autostartransport was great with everything. There was confusion at becoming bc the other company also posted my car on boards so the drivers were hesitant to pick it up. When tvey didn't get it on Monday or Tuesday, I wasn't notified. I called weds to finally be told they were getting it that night. Price was much higher than initial quote but it finally made it here just took longer that I wanted. Overall went ok and arrived not damaged. Driver was nice and friendly.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
538594-IM
Quote or Order Cost:
$1050

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/5/2014 7:27:00 PM
From Mario Montalvo 888-802-8250 ext 2256 Thanks for the nice review James. From the moment you called in and let me know that the other company was not able to get you a driver, I let you know what would be the best realistic price to move the vehicle. One of the main reason why we are a 5 star rated company is because we give out the best REALISTIC prices on the industry to be able to meet your expectations upon pickup and delivery. If you or anyone you know would like a vehicle transported please give me a call or send me an email. mario.montalvo@autostartransport.com