Company Response Review Report Review
Isabella was great

Bruce Submitted this review about AutoStar Transport Express
Review made Live: 3/8/2013 3:39:00 PM
Isabella was great. She responded quickly to my requests and kept me posted as to all the leads she had regarding my transport. From first contact with her to signing the contract was less than 24 hours, and my car was picked up the next day. However, I was told it would be on trailer with only 2 other cars, when it arrived it was on a large transporter with 6 other cars. Mine was on bottom and had oil everywhere. Daisy Logistics was who transported.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Indiana
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
404632-OL
Quote or Order Cost:
$850

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 3/8/2013 4:27:00 PM
From: isabella.welin@autostartransport.com Thank you so much for such a lovely review Bruce! I remember the problems we had to get this organized due to everything that was going on around you. I am so glad it got delivered to you on time and I hope all is well with your family! I am sorry about the oil on the vehicle, and I am glad you notified us about it. We will of course bring this up with the carrier! If you, your friends or family ever need a car moved again, please do not hesitate to contact me and I will do my very best for you! Have a great weekend!! Isabella Welin isabella.welin@autostartransport.com Tel: 888-802-8250 Ext 2229