Transport

Ray Crowe Submitted this review about AutoStar Transport Express
Review made Live: 2/16/2013 12:14:00 PM
Overall, our experience with the company was really good. They kept in contact with us reqularly
keeping us up to date on trying to find transport.

Roan transport driven by Clark was very efficient in getting the car unloaded on a busy street.

The only disappointment was having to pay $400. more dollars than the original contract.


We would be happy to use this brokerage again.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/18/2013 4:19:00 PM
From Rodrigo: Ray, thank you for the feedback and review. I'm so glad everything went so smoothly transporting your 1924 Rickenbacher C. This industry is based on estimated rates which are also called quotes (an estimate of what a broker feels will get a carrier to pick up your vehicle)....these estimates turn in to bids which are placed on the national freight board and in the end it is not my choice what is transported it is the carrier's. As mentioned, your pick up and delivery locations were somewhat challenging for enclosed carriers and the Rickenbacher C is a 7 foot tall vehicle. The real key in this business is always great communication to ensure a smooth transport. That means being available at all times. Please do not hesitate to contact me if you need to ship a car in the future. rodrigo.franca@autostartransport.com (888) 802-8250 Ext. 2224. Thanks, Rodrigo