Company Response Review Report Review
Driver communication

D. A. Buchanan Submitted this review about AutoStar Transport Express
Review made Live: 1/15/2013 2:32:00 AM
Was told by the dispatcher that the driver would contact me at origin and delivery sites. This did not occur. I had to contact the dispatcher to learn the status of the delivery. The deliver occurred as stated, but it would have been better if communication had occurred as indicated.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Mississippi
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
391299-JN
Quote or Order Cost:
$900

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 1/21/2013 10:43:00 AM
From Isabella: isabella.welin@autostartransport.com Thank you for the nice review. We appreciate your feedback concerning the carrier, and are always working with the carriers to communicate better with the customers. The vehicle got delivered safely and on time. For a free quote and outstanding customer service from AutoStar Transport and Logisitcs, please fee free to call anytime. isabella.welin@autostartransport.com 888-802-8250 ext 2229