New England to Texas

A. Morton Submitted this review about AutoStar Transport Express
Review made Live: 9/7/2012 4:23:00 PM
This was a tough move to make because of the low frequency of traffic from Northern New England to Texas. The transport cost me an additional $200 to take my Van to a larger city in New Hampshire for pickup that was with another company. The Van went weeks with another transport company and no go. Gave the job to AutoStar and it took about 5 days to get a ride arranged. Vigorous customer service and results. I'm very pleased with the outcome.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/7/2012 4:57:00 PM
A. Morton, thank you for your review! I always look back at the specifics of a transport and see that you came to AutoStar as a referral from a friend who also moved a vehicle from New Hampshire. You had been working with another broker to find a carrier to transport your vehicle and shared your frustration when weeks went by and no carrier was found to transport your vehicle. We have direct relationships with hundreds of carriers nationwide and welcomed the opportunity to assist in your transport. Sadly, you were caught up in a delay as the previous broker did not clearly reveal to you the challenges of your pick up location. You were gracious to get your vehicle moved and made yourself available to meet the driver at a more convenient location. For trusty transport, contact Brian Douglas at AutoStar Transport by phone at 888 802 8250 x2250 or by email at brian.douglas@autostartransport.com