Company Response Review Report Review
Excellent Service- Totally Reccommend

Amy Submitted this review about AutoStar Transport Express
Review made Live: 7/7/2012 4:20:00 PM
After scheduling a car pick up with another company that did not come through, I contacted AutoStar and worked with Kim. She is such a sweetheart and kept in contact with me throughout the whole process. This was my first time transporting a car and was clueless on how it worked. Anyone with common sense would think that a company would keep in contact with you on them finding a carrier for your car. Well, this did not happen with the first company. I was left in the dark. I contacted Kim on a Monday and she found a carrier for me by that Wednesday. She gave me courtesy calls to let me know the progress of the move. I will definitely be using this company again! Ask to speak with Kim- you'll definitely feel a sense of reassurance with her! Thanks!!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Dunton, Kim
Quote or Order Cost:
$575

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/9/2012 3:33:00 PM
Hi Amy, thank you for such a kind review. I make it my priority to keep customers in the loop with what is going on and believe it is crucial all customers understand our companies policies as well as how the industry itself works. It can be quite daunting if it is the first time you have shipped a vehicle, but we are here to help and guide you through. It was also great we managed to get your friends car shipped as well. Should you need anything going forward, please do not hesitate to get in touch. Take care, Kim Dunton, 888-802-8250 ext 2234 or Kim.dunton@autostartransport.com