Company Response Review Report Review
extremely satisfied with service

LA Submitted this review about AutoStar Transport Express
Review made Live: 2/20/2012 9:39:00 AM
AutoStar was the broker who facilitated shipping my car from California to the DC area. They listed my car on the dispatch board, screened auto carriers, answered all my questions regarding carriers, insurance, and shipping, and handled the contract signing.

This was my first time shipping a car. Was at the end of my rope trying to find a highly rated auto broker who also acts professionally and charges a reasonable price. You would really be surprised at how incredibly challenging it is to find this. Thank goodness a friend referred me to this company. Was shocked that AutoStar not only read all my emailed questions, but also gave thorough answers without attitude.

Because this company was extremely professional, likeable, efficient, and reasonably priced, I immediately went with them. Working with them was stress-free - seems like everybody working there is great. The carrier AutoStar booked for me was extremely professional, fast, and on-time. Would recommend AutoStar to anybody in a heartbeat.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
275444-RH
Quote or Order Cost:
$775

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 2/20/2012 11:38:00 AM
Hi Leigh. Thank for you for taking the time to write such a lovely review. It is our job to respond to questions honestly and promptly. Because this industry can be a little tricky to understand, what with so many different varied quotes, it is vital you are aware of all the details and processes involved. It is our job to provide you with this information so you are fully aware of what to expect. We always screen our carriers in order to provide the best service for our customers and I am pleased the carrier we arranged for you was to your liking. Should you need our services going forward, please do not hesitate to get in touch. Kim Dunton 888-802-8250 ext 2234 kim.dunton@autostartransport.com