Company Response Review Report Review
recieved car

reba Submitted this review about Auto Transport 123
Review made Live: 9/13/2018 3:24:00 PM
Signed contract with Auto Transport 123 Aug 18, 2018 for transport of car from Missouri to California. Pick up window Aug 26-28, 4-8 days in transport. Car picked up in Missouri on Aug 28, 2018 delivered to California Sept 12, 2018. Carrier driver for Auto Transport Kentucky, LLC stated delivery date Aug 30, 2018. Carrier offered compensation of $100.00 at time of delivery due to 13 day delay in delivery. Compensation from Carrier excepted on Sept 12, 2018. Compensation from Auto Transport is pending. Requested compensation includes cost of rental car for 11 days ( receipt provided to Auto Transport 123).
Shipment Details
Origin:
washington, Missouri 63090
Pickup:
Late
Destination:
castaic, California 91384
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2507724-AT
Quote or Order Cost:
$1689

Car Condition
  • Vehicle was dirty
Company Response
Keith from Auto Transport 123 Submitted this response.
Response Date: 9/13/2018 9:11:00 PM
Although, there was a delay- the services of my company has been met & your vehicle has been delivered. Again, I apologize for the inconvenience, but mechanical issues are certainly out of anyone's control. We are so happy the driver gave monetary compensation and you accepted the $100.00 discount. Our goal is to provide excellent service, we are sorry that you were affected by a delayed delivery due to Mechanical Issues out of our control. We are glad that you have your vehicle.