Review Report Review
Dishonest Business, Unacceptable Work Ethics

Morad Behandish Submitted this review about Auto Transport 123
Review made Live: 7/10/2016 6:29:00 PM
DO NOT trust this company! They are not committed to the level of work ethics that one expects from a reliable business, and they would easily lie to you to get your business.

I was moving from the East Coast to the West Coast, and I needed to ship my car before my flight to the destination, because I didn't have a safe and fee-of-charge parking space there anymore, I didn't want to ask someone else to take care of it after I left, and I badly needed my car at the destination. I contacted several companies a week before my departure for quotes and some of the more honest ones warned me that they might not be able to find drivers before the 4th of July weekend because of obvious reasons.

The Auto Transport 123 agent (Sherry Padrigo) assured me that she would find a driver because they have a huge network and have been in business for 35 years with top reviews on transportreviews.com. She promised she would contact me on Friday evening or Saturday morning. This was all before getting me to sign the contract, after which she *disappeared*! The business was closed on the weekend, though she made me think she'd nevertheless call me, and she never did. I left her 3 voicemails that day and never heard back... I had to leave the car behind and fly regardless, resulting in significant additional cost and inconvenience.

I received a call a week after moving to the West Coast from the driver subcontractor, telling me that they scheduled for the next week for pick up without asking me beforehand. I told him what I had told Sherry in the voicemails- that I consider the contract cancelled because of false promises on the broker company's part.

A few days later, I saw a $200 charge on my credit card without a notice from the company. The agent (Sherry Padrigo) had told me that the credit card will never be charged and after shipping is delivered, I would pay the driver with cash, check, etc.
Shipment Details
Origin State:
Connecticut
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
724477
Quote or Order Cost:
$1125