Charged my for no service

Ayman M. Submitted this review about Auto Shippers America
Review made Live: 2/17/2009 1:12:00 PM
Auto Shippers America charged me $630 for nothing. Eventhough I cancelled my request they still charged me. The owner, Andrew Gross, told me that they had to charge me for talking to them on the phone and wasting their time. I really think it is unethical to try to collect money from people who did not like their services.

Company Response
Andrew Gross from Auto Shippers America Submitted this response.
Response Date: 2/17/2009 3:07:00 PM
Mr. Moussa in fact placed both contracts w/ ASA. We in good faith accepted said contracts, processed same for immediate service and in an e mail to ASA, he later requested we put it on hold as he was called out of town and that he would re-schedule. Now this. In a pleasant telecon w/ Mr. Moussa, he inadvertently mentioned his dealing with another company. Double booking allows one of the two company,s involved to lose both time and money. In this case it seems that Mr. Moussa felt it was ok for ASA to work on his behalf without compensation. Also, the amount he claims, is incorrect, for ASA is only looking for a cancellation fee and not the full amount.