Review Report Review
Abusive, belligerent customer service

Lacey Submitted this review about Angels
Review made Live: 3/21/2017 11:40:00 PM
I can't imagine the good reviews on this web site. If you want an accurate picture, visit other review sites and read the NUMEROUS bad reviews on this company. I feel sorry for anyone that subjects themselves to do doing business with them. After reading reviews I now know I got off lightly compared to other poor people that were actually cheated in addition to the verbal abuse. Long story short, our car needed to be delivered either during daylight or to our garage where we could examine and accept delivery. Dena's driver could only do an evening delivery 2 days in a row, and so we offered Dena at least 3 suggestions to try and facilitate an evening delivery. Dena was unprofessional, was yelling and talking over me, told me I was being a child, I was one of the most difficult customer's to deal with, and she hung up on me. Thankfully, the company Dena hired to do the actual delivery called us and worked out getting our car to us. I wouldn't wish this woman on my worse enemy, and I've had many vehicles delivered to my various homes over the years. We've had many cars delivered over the years by companies that were easy to work with that do what they have promised in a professional manner.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Tennessee
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
299589
Quote or Order Cost:
$1350