Not Satisfied

kuldeep Submitted this review about Angels Moving Autos
Review made Live: 6/17/2010 11:47:00 AM
I am not at all satisfied with these guys. When I called them first they said cost will be $950 and pickup will be within 5-6 days of booking. Once I confirm the order after number of follow-ups I came to know that I have to pay $150 more then initial cost, otherwise I have to wait for 2-3 weeks for vehicle pickup.

I have been told that that California is pretty packed up and we can't get a carrier for your vehicle at this rate. Well what can I do why they didn't tell this thing to me beforehand?
Its totally unprofessional approach they should have stick to there original cost. When I agreed to pay extra $150 even after that it took them 4 days to find carrier for my vechile.
Although the carrier was good and after pickup I got my vehicle within 6 days.

Sorry to say this but I would prefer this only if delivery time doesn’t matter to you and if you are ready to pay some extra money.

Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 6/17/2010 3:09:00 PM
Kuldeep contacted our office on May 17th, for a quote and then called back on the 18th and set up his order. His car was available for pick up immediately, we started the window the following day. We quote an average of 1-7 day pickup window from Northern California, his car was picked up on May 26th which is the 7th day. The vehicle was delivere 6 days later, in perfect condition, no damage, vehicle was cleaned prior to delivery. Mr. Kuldeeps car could have been picked up sooner, however the two carriers available had both had a history of damaging cars so we did not select them. Also, Mr. Kuldeep did have to pay extra because he packed his car with personal items and the carrier would not hauler without being paid an extra fee of $150.00. (There was not a extra $150, but a fee for packing the car)