Review Report Review
Car Shipment

JAMES HARRIS Submitted this review about American Car Carrier LLC
Review made Live: 10/24/2019 5:01:00 PM
Unlike all of the negative reviews that I have seen posted, I had a very positive experience with American Car Carrier LLC. I had my son's 2013 VW Eos shipped from Alabama to California, about a 1900 mile shipment. I made the shipping arrangements with Roadrunner Transport and they contracted ACC. The driver, Wayne, called on Monday several hours before arrival for pickup and let me know exactly when he would arrive, and he did right on time. Delivery was to be on or before Saturday and he said could be there late Thursday or early Friday. Car delivered Thursday around noon. Car was on open 8 car carrier and it was dirty, but I expected that. If anyone has ever shipped a car they should expect that and if they want one to arrive clean they should pay the extra cost of an enclosed/covered carrier. Since I had no bad experience with damage but to add to those that did, I do think ACC or any carrier should uphold their end of the contract to speedily remedy damage claims, whether or not you pay for additional comprehensive insurance.
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R307228
Quote or Order Cost:
$1190