Review Report Review
BEWARE of Auto Transport

Mike Brannon Submitted this review about American Auto Transport (FL)
Review made Live: 3/24/2022 1:01:00 PM
I had my 2010 Toyota Tundra moved from Phoenix AZ to Burnsville MN with ATT. The truck was wrecked by their driver (damaged my roof going under a shop doorway) that was over 1 month ago and my truck is still not repaired. When I called Tony Perez my booking agent I was never called back. I kept calling until I reached who I think was a dispatcher. Was told call our insurance and that was about it. I tried many times to tell her I had not received my truck it was taken by the driver to a body shop in northern MN. Long story short - ATT double brokered my truck in other wards they gave the job to one of their carriers who in turn gave it to another carrier. ATT was zero help trying to sort out all of the insurance calls and documentation. 1 month later here I am trying to get my truck repaired and the insurance company I finally reached has been stalling to make or approve repairs. I would never hire or recommend American Auto Transport to anyone EVER! I am going to every review site I can find to hopefully make sure that people understand what their business practice is. They had no problem taking their 350.00 fee (paid upfront) but when it came to assisting their customer or accepting accountability for their drivers they were a huge no show. Be warned if anything happens to your vehicle when in the possession of ATT or one of their carriers you are on your own. I have spoken to many folks in the auto world and this is not the case with the majority of automobile haulers out there. Be careful and do your homework otherwise your results can be frustrating and expensive!
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Minnesota
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0