Rude,lousy customer service

Richard Moreno Submitted this review about American Auto Relocation Pros.
Review made Live: 11/30/2005 11:22:00 AM
THEY WERE SO QUICK TO ASSURE US THAT A PICKUP WOULD BE MADE VERY PROMPTLY.....TWENTY-EIGHT DAYS SINCE THEY RECEIVED OUR DEPOSIT AND STILL NO SCHEDULED PICKUP. PHONE CALLS ARE LEFT ON HOLD FOR UP TO TWENTY MINUTES...NOT ONCE BUT SEVERAL TIMES. DIANE COMPLAINED THAT I WAS GIVING HER "AGIDA" AND HUNG UP ON ME..THAT BECAUSE I WAS INQUIRING AGAIN ON PROMISES THAT WERE NOT KEPT. WE USED ANOTHER TRANSPORT COMPANY TO MOVE MY WIFE'S CAR, AND HAD NO PROBLEMS AT ALL..AT THE SAME COST! UNFORTUNATELY, MY PAPERS ARE IN STORAGE SO I DON'T HAVE THE NAME OF THAT COMPANY. WE WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. I CANNOT IMAGINE WHERE THEIR TESTIMONIALS CAME FROM.