Company Response Review Report Review
Stay away, this is Broker company...

Zeynel Submitted this review about All Day Auto Transport
Review made Live: 2/8/2018 3:27:00 PM
I dont know where to start,
I was looking for companies, checked reviews and decided to move with this company, once we agreed with John, my credit card charged immediately because this is their portion,
the car was picked up on 18th of January and delivery time was 23rd of January, from that moment, asked John to track the driver that I can make arrangement accordingly, he never told me the location of the driver, with huge effort, I was able to find dispatcher, she sent me drivers number, but guess what? this f...g driver does not even speak a word of English... I was told to be at delivery place by 25th of January, 11 AM, but the same driver shown up 4 pm, 5 hours I was there and stupidly waiting and did not even go to eat to not to miss delivery..not one or 2 hours.. 53 hours delay... if you are on a kind of schedule, think about it....
over all it came up to 2 extra days of rental, 2 lost business days I am on a tip based job, imagine it is another loss..
I was able speak to owner of the trucking company( DAM AUTO...some shit extension) with his 1/4 of English, all he was doing and Apology...
so, I suggest to be careful when you choosing, these brokering guys are all over the country, once they are done their part dont give a shit..
Order company is different,
dispatcher is different
trucking company is different,
and finally good luck with driver if you are able communicate...
Shipment Details
Origin:
Miami, Florida
Pickup:
On Time
Destination:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
606977-KZ
Quote or Order Cost:
$1050

Company Response
Daniel B from All Day Auto Transport Submitted this response.
Response Date: 3/1/2018 6:45:00 PM
Zeynel, I apologize but as a broker we do not control pick up and delivery dates. we can only go by what the dispatcher of the carrier tells us. Its the trucking industry so you have to understand that they have 8-9 cars on there trailer at all times. I apologize on the miscommunication with the driver but we did deliver the car on time.