what the heck is going on

Branka lord Submitted this review about Across America Auto Transport Inc.
Review made Live: 1/4/2012 9:35:00 PM
we placed an order in november and paid our deposit, my husband talked to barbie and she always answer him. Now they suppose to pick my vehicle up beginning jan, they didnt even told us a day. We are leaving for alaska due military.Now i been calling and no number is good. Im mean they told my husband via email they had bad weather, in Miami? i dont know what to say but i need an answer cause i need my car