Company Response Review Report Review
Tucson to Baltimore

Tom Submitted this review about ACD Transport
Review made Live: 5/25/2011 12:38:00 PM
From my internet inquiry I received more then a dozen quotes. Most followed up by email but one ACD Transport phoned me. Personal interest in helping me. Through situational circumstances at both ends the date moved up and I selected ACD. Connie made sure that the rate quoted would ensure that a carrier would select my offer and meet my schedule. Within 48 hours CalTex Way confirmed that they could meet my needs.
The pickup in Tucson was one day later then I requested but the driver advised me of that at our first contact. He loaded at about Noon on the 20th and told me he would be in Baltimore to deliver on the 24th. He called the Baltimore contact on the 23rd to confirm the delivery the next day. He made it late in the afternoon and the car was just as it left Tucson but just a little dustier. On both ends of the transaction we were satisfied that we received the value that we had paid for.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7660-RL
Quote or Order Cost:
$1015

Company Response
Clinton Duncan from ACD Transport Submitted this response.
Response Date: 5/28/2011 9:54:00 AM
Tom, Thank you for the great review. I know we had some time constraints to overcome and I am glad everything went over as smooth as it did. Thanks again! Connie