Company Response Review Report Review
Damage to Vehicle

Scott Guibord Submitted this review about ABA Logistics LLC
Review made Live: 7/31/2019 9:30:00 AM
Don’t use ABA unless you don’t mind paying for damage they do to your vehicle. We hired them for $500 to transport our classic 1966 Mustang GT from Florida to New Jersey. We have pictures of the car as it was being loaded onto their truck in Boca Raton. The antenna was alive and well. When the car arrived in New Jersey, the antenna had been broken off. Their contract says the ‘Carrier is responsible for damage caused by the Carrier or its agents/contractors”. They refused to pay for the damage arguing that the antenna blew off. Totally insulting. It did not blow off. The antenna base was fully intact. The antenna mast had been broken off. We have pictures. Their transport contractor broke it. So we are out the $91 for the replacement antenna and installation they refuse to pay for. I guess they feel their reputation is not worth $91. It certainly isn’t in our book.
Shipment Details
Origin:
Boca Raton, Florida 33432
Pickup:
On Time
Destination:
Basking Ridge, New Jersey 07920
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2019 Guibord N
Quote or Order Cost:
$500

Car Condition
  • Vehicle was damaged
Company Response
Andrea Rocha from ABA Logistics LLC Submitted this response.
Response Date: 2/5/2020 4:25:00 PM
Your antenna flew off during transport, we are not liable for that. I offered to pay the antenna at the time of delivery and you wanted $250 off instead of the antenna that was $91, but now the story changed.