Upon my previous review being removed - I have been in contact with Michael Lorenz, who claims to be the owner, regarding money they STOLE (charged my account without permission) and have still not returned. Since I'm unable to post pictures, I'll simply put his email reply in quote's...As I simply asked for a follow up regarding my refund, he wrote back: "GO AHEAD CALL THE BANK HAS YOUR MONEY AND FROZE MINE TOO I TOLD YOU THIS YOU FUCK THE BANK CLOSED ME DOWN TALK TO THEM !"
Simply put- this company is full of crooks...here is my original review:
Entered into contract with Anthony for my vehicle to be shipped from Utah to California - the first contract that was sent over laid out the deposit price but dates were incorrect. The follow-up contract I received had a MUCH higher deposit price which I requested to have fixed, yet never did. Finally, once a driver was dispatched, I got charged an amount that was NOT agreed on TWICE. When I called to clear up my double charge, Anthony was short with me and provided no meaningful explanation of the charges. I decided after receiving such poor service upon them receiving my money, to cancel my service all-together with a refund. In NO place on their contract are there any 'terms and conditions' outlining what you are signing away - so there should be no problem. However, since Anthony has decided to dodge my calls/emails - I have filed a fraudulent charge dispute with my financial institution. I have never received such poor service and lack of disregard, let alone owning up to their mistake with an attempt to fix the situation. Ended up going with AutoTransport123 who matched the price of AAA1 and has been more than helpful and willing to work with me.
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