Company Response Review Report Review
Terrible - Will never use or recommend!

Mark Baker Submitted this review about A to Z Auto Shipping
Review made Live: 11/8/2016 9:16:00 AM
Thank you very much AtoZ for calling me on the DAY OF PICKUP to inform me that you would no longer provide the service for which I paid the deposit and made arrangements WEEKS in advance. I was then told that they could pick it up in around 3 weeks, but they will charge me more money!?!?! Seriously, they want MORE money

I will NEVER use this company or recommend to anyone. Without a doubt one of themost unprofessional outfits I've had to deal with.

0 stars, and that's too many!
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
Arizona
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
313047
Quote or Order Cost:
$1050

Company Response
Andrea from A to Z Auto Shipping Submitted this response.
Response Date: 11/23/2016 1:38:00 AM
Mark, I apolizied many times over for the inconvenience. We had a driver who changed his route...I called you three days prior to the pick up date to inform you of the situation. You asked me to refund your deposit...I did and told you I would continue to work on it. I was able to find you a driver the very next morning at the same rate I quoted and you declined.