great deal, good customer service

Brian C. Submitted this review about 4 Corners Transport Services
Review made Live: 6/26/2007 1:11:00 PM
This was a new process for me and, after doing some research, 4 Corners was the cheapest company I found. I was happy with the service I received from Ellen and Jeff and my car arrived much sooner than I expected, BUT...they contracted with a carrier (US Auto Transport) that was a little frustrating to deal with. The driver (Vlad) called late on Monday afternoon to tell me he'd be delivering the car between 6:00 and 7:00 that evening, which was several days earlier than expected. I was surprised by his call so I had to scramble to get cash from the bank and rearrange some plans. He called again in the evening and said he was running late so the car would be delivered in the morning. I called him in the morning and he promised the car would be delivered in the afteroon. FINALLY, after 5 or 6 more calls, the car was delivered at midnight on Tuesday and he couldn't bring it directly to my home because he was in a hurry so I had to meet him about 20 miles away. And, while the car wasn't damaged when I received it, it was covered in oil. The driver said the truck broke down, which I believe, but he didn't do a good job of communicating with me about timing.

To summarize, 4 Corners was great to work with. They were friendly and accessible every step of the way and even made a few calls to the dispatcher to get information for me. But...US Auto Transport was a little sketchy.