This review is full a falsehoods, and we appreciate you reading our response. 1- We are broker and that is fully up front that we hire carriers for transport 2- We furnish our clients the checklist required by Matson navigation-NOT US 3- if the customer chooses standard open carrier transport for the ground transport the carrier will wash the vehicle down before turning into the port 4- Matson has cut service to Hawaii to 1 ship leaving every other week. William Campbell 's vehicle arrived in Long beach on 6-13 and sailed on 6-24- its eta was for right after the 4th Of July Holiday- His vehicle was released on 7-6-2023. ON TIME 5- If the vehicle is dirty inside and is the fault of the carrier we hired we will make sure that he can get it cleaned at the carrier expense- We heard zero about this - ALLHE HAD TO DO WAS CALL US- IT WOULD BE FIXED 6- we were forthright and honest throughout the process- to say the vehicle was delayed is totally false- We never ever stated there were delays with Matson - to say we lied to him is false since no conversation on timing to place with Mr. Campbell- wenever lie to clients- 18 years if service proves that! After the vehicle was picked up- We communicate the timing in writing once the vehicle arrived at the port Long Beach TRANSPORT TO HAWAII Tue, Jun 13, 8:18?AM to Will YOUR VEHICLE IS DROPPING OFF AT THE PORT OF LONG BEACH TODAY- IT WILL SAIL ON 6-24 WITH AN ETA OF 7-5-2023. YOUR BOOKING # IS 8206494 THANKS JEFF 7- Our pricing is low because we offer military personal a discount and because of the tremendous volume we do -we have preferred pricing with Matson We communicated the published schedule like we do for all clients Thanks for reading! Jeff Benveniste Owner 4 Corners