Company Response Review Report Review
2001 Ranger transport from N.J. to P.R.

Sammy Submitted this review about 123 Car Moves
Review made Live: 9/1/2010 8:41:00 PM
Beware of this Transport Company?

Phillip is very good and persistent with following up and contacting customers. He is also
very good with making the sale and collecting the cash right away. Now if he just could Practice what he Preaches, Deliver the services he promises, Learn to pick up the phone, Return calls, Stop avoiding disappointed customers and Be a little honest with People! He would be the best Sales Rep.
I've ever encountered. Mr.Philip stole my money. He said that he would charge $129.00 for Deposit and the rest @ Pick up, but that was not the case. They were courtesies and nice till I signed and faxed back the agreement to pay. That's were they got the initial $129.00 and $921.00 the same day and it's like they fell off the face of the earth. I tried calling them, E-mail them, and I have tried the main phone # in thier web site 123carmoves.com and the phone is disconnected.
They were referred to me by one of those Transport and Shipping Referral companies that give your 10 deferent competing companies. And I picked the Wrong one!!! Watch these guys they are slick and want easy money!!! All I wanted was to ship my ranger from Newark New Jersey to San Juan Puerto Rico. Why is this so hard???

P.S. Beware of Philip Betancourth and Charles Casz.

Sammy




Shipment Details
Origin State:
New Jersey
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
525-SU/ Philip & Charles
Quote or Order Cost:
$1050

Company Response
felipe from 123 Car Moves Submitted this response.
Response Date: 9/9/2010 5:17:00 PM
sam am really sorry for what happend and the reason why we didnt pick up your vehicle was. when we talked we agreed on pincking up your vehicle on thursday the 2. but on the wednesday the 1 you left a message statying that you wanted to cancel your order with us. therefore we we were obligated to cancel the order and re route the truck was going to deliver the car to the port to pick anothere vehicle as for the money we are already prossesing the full refund. we wish to ask for your apologies for any inconveniences that this has created you. thank you. the team at 123carmoves