They would first quote a low price and on the day of shipping would give fake carrier information, then try to find another carrier and charge a higher price. Stay away from these scammers. They charg [More]
Sonic Auto Transportation - Dear Nabin, thank you for addressing this matter. We are so disappointed to hear about such a negative experience working with our company. However, we are glad that your shipping agent managed to fin...
I hired Sonic to transport my brand new Toyota Tundra due to the responsiveness of David. My original quote for the delivery was shorter and cheaper than everyone else. Normally I don’t select the che [More]
Sonic Auto Transportation - Dear Rondi, we are terrified to hear about such a negative experience with your brand-new truck! This is totally unacceptable. We apologize for the miscommunication, we only got one email from you and...
When I contacted them a month in advance they said it would be $500 to ship my car. The day the car was supposed to ship I got a call from the driver saying he was canceling. When I called Sonic back [More]
Sonic Auto Transportation - Dear Eli, we'd like to apologize for such an inconvenience. We always try to stick to original quotes and dates requested, but sometimes it's not possible. Your shipping agent was negotiating the pric...
Beware of this company !!! Don't get scammed !!!
This is what going to happen, Mark my words!!
1) They give you a low quote (you are happy to see the quote)
2) You sign the contract with all the in [More]
Sonic Auto Transportation - Dear Ananth, thank you for sharing your experience working with our company and leaving such detailed feedback. We are terrified to hear that you had to face such an inconvenience! We want to inform y...
So I initially scheduled my pickup back in late March for a June 14th pickup. Move from WA State to Houston Tx! I was dealing with a Nathan and my Signed Contract was for a total of $1085 with a $200 [More]
Sonic Auto Transportation - Dear Shama, thank you for your prompt feedback We are so sorry to let you down. Unfortunately, booking in advance doesn't guarantee a fixed quote due to a range of circumstances such as gas price, etc...
Stay away, they are bait and switch. Quoted $1900 then tried to gouge me $3500-$4000. They have the book of lies on their desk. Allison was the agent. Read the reviews seems this is their common pract [More]
Sonic Auto Transportation - Dear Robert, we appreciate your prompt feedback! However, we are so sorry for the price change. That was a necessary measure in order to find a carrier. It's our duty as a broker company to offer all ...
They promised a pick up date then they called on the date saying they had not filled the trailer so they would not pick up my car that day, two days later they said they had another driver ready to pi [More]
Sonic Auto Transportation - Dear Carlos, thank you for addressing this issue to us. We apologize for ruining your schedule, we always try to stick to the pick up and delivery dates requested by our customers but we can't guarant...
Price quoted was to low ball the competitors and then when it was time to deliver, they could not find a driver to pick up the vehicle. This is there profession. They know what they average rate is, [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. Your review helps us a lot to improve our services! Your shipping agent has been working hard to lower the rate, but with these fuel prices, it's b...
Dominic Molone of Sonic Auto set my agreement pick-up for 5/20/2022
Driver (Marc) text me in 5:24AM he would pick up between 5-6PM
Driver informed me at 2:14PM he is waiting at dealer and vehicles hav [More]
Sonic Auto Transportation - Dear Patrick, we appreciate your detailed feedback! Thanks for bringing our attention to the terrible issue you have faced. As per our system, you did have a driver assigned to your order that was sup...
Booked with them they were way underpriced. Did not get car picked up. When they found out another company tried to pick up car the tripled the bid price on the driver board just to be sure it could n [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. We are so sorry that you had to go through such an inconvenience. We have reviewed all the call recordings with your number and didn't find any mis...
I signed agreement to transport my car from Dallas to Costa mesa pick up on May 2nd for a fixed fee of $515 and authorized charge of $515 on March 23, 2022. Prior to May 2nd, they repeatedly confirmed [More]
Sonic Auto Transportation - Dear Mak, thank you for reaching out! We are terrified to read this feedback, as per our system you did agree to a new driver to be assigned and signed an agreement that allowed us to do that. We have...
Just horrible. Got 5 days of excuses as to why they didn't show up, From they were overweight to hold up at pick up points. They knew car had to be out of there by Friday or it would be considered a [More]
Sonic Auto Transportation - Dear Eric, we appreciate your detailed feedback We always try to stick to our customers' requirements. We have reviewed your order and we see that there were three drivers assigned to our order, but e...
This process was one of the worst I have ever had, I was told my vehicle would be picked up on a certain day and to expect a call from the driver 24 hours in advance. When I didnt hear I called Melis [More]
Sonic Auto Transportation - Dear Customer, thank you for your feedback! As per our system, there was a driver assigned to your order who was supposed to ship your vehicle. Unfortunately, after your request for a cancellation, we...
Had my car all set up with this company to pick up , they gave me the exact day and time Flexable a couple of hours , I thought all was good and then all went to hell , the day came and the time went [More]
Sonic Auto Transportation - Dear Cash, we appreciate your prompt feedback! We are terrified to hear about such a negative experience that you've faced. As per our system, your order was assigned to a new shipping agent and you d...
Sonic Auto Transportation signed a contract with us four weeks in advance of our needed shipping date. They were priced similar to other transport companies. We needed my aging mother's car shipped fr [More]
Sonic Auto Transportation - Dear Liz, we appreciate your detailed feedback. On behalf of the entire Sonic Auto Transportation Team, we would like to apologize for the inconvenience caused. We always try to communicate properly a...