Does not explain process verbally, does not follow written contracts. Hangs up on you when trying to resolve payment issue (even when spoken to respectfully). Poor customer service and communication. [More]
Would never use this company again!!! Don’t be suckered in like I was! They promise you that they will be in contact with you through the entire process. Well that was a lie. Quick at taking your mo [More]
At the beginning, broker company was good, they are relatively cheap in comparison with others. They were able to find carrier for the price asked and I was shipping car from New Mexico. And it was se [More]
Pick up was late after they promised it would be picked up before my flight. They came the next day. Then they had it delivered late. Charged me a super high fee for items in the vehicle when they ini [More]
Dishonest,...They had the guy I bought the vehicle from wait three different days before they actually came..I believe they end up sending another guy to pick up the vehicle and bring it to us I got [More]
It is a scam artist business.
I requested my car to be moved. Signed the agreement, provided them with the credit card. They give you this “10-day window” to pick up the car. I specifically asked that [More]
First of all your 2 days late responses terrible got hung up on five times terrible not happy customer would never use you again everything would never recommend you ever
Never use this company again. Salesman promised pickup within 2 days and delivery 2 days after that. Was told there was a day delayed and then another day. It was finally picked up 1a days after the o [More]
The first time that I heard from the driver was seven minutes out. Had to make him wait while I ran to the bank to get cash. I was told it was going to be at least an hour out.
In the beginning it seems like everything was out of order they didn't know exactly what date to pick up the vehicle and I was told they didn't know what day they was going to drop it off. Towards the [More]
What they say is true about car transport.. they’ll promise you one thing and come back with a higher number right before pick up and say “tough luck, pay up or your car doesn’t get picked up.”
I ha [More]
My first and worst experience ever having a car shipped. I started inquiring with several companies to have my car shipped from Fl to Ca. I started receiving multiple quotes via texts and emails. I fe [More]
Company promised pick-up date for up-charged price, but failed to make pick-up. Refused to remove upcharge. Wanted to charge fee for cancelling. Would recommend using nearly any other company.
Ultimate Transport 123 - To whom it may concern:
While we regret that the customer is unhappy with the service. Upon checking, we have the First Available Pick Up Date scheduled as 9/3/2020. We do ask all clients to allow ...
I signed up to go with these guys to pick up my suburban after an aggressive sales rep Nina had 'guaranteed' me that my car would be picked up in 3 business days. I asked what the guarantee was and s [More]
If I could give this company a ZERO, I would. Absolutely the worst company: no communication, lied, lied, lied about everything. DO NOT USE this company and DO NOT believe one word from the 5 star rev [More]
Booked 15 days in advance, given a three day window for pick up. Which was missed and passed by nine days. I canceled but still receiving updates that they can’t find a driver for my vehicle. I fo [More]
HORRIBLE!!!
Jason....worst part of the company.....
FIRE EM all!
Update: 8/24/20
I was to be notified 24 hrs before the driver was confirmed...i get an email this morning 8am 'ish saying your car wil [More]
I did not sign up with anyone else. When I did a Google search for transport companies, I immediately got 7 emails, 3 texts, and 2 phone calls from potential companies. All they gave me was a quote, I [More]
I would not recommend ultimate transport 123 i book a pick up may 11 2020 and as of July 30 2020 no car and never heard back from a manager like they said I would, and could never give me a day or rou [More]
My experience was Ultimate Transport 123 was up and down. It took them sometime to assign me a driver. The driver they selected however was very professional and easy to work with. After I received my [More]
SCAM AND FRAUD.
On yelp, you can see they pay people to retract their reviews on this website.
https://www.yelp.com/biz/ultimate-transport-123-baldwin-2?q=fraud
Do not EVER book them for anything. [More]
Ultimate transport lied to us on the phone, saying they could provide transport by a specific date. When they didn't show, we canceled because we couldn't physically be present for the pickup. That's [More]
My car was damaged With a dent and scrapes. someone tried to cover it up with touch-up paint. The incident was never mentioned to me and I discovered it later after the transport was complete
Ultimate Transport 123 - To Whom it May Concern-
After reviewing the complaint we can certainly understand the customers concerns. We have made several requests to reach regarding this matter and supply supporting images t...
Very unfair treatment from this alleged “family owned” business. Gave them hard date for delivery of the car. Tobey B promised pick up in 2-3 days and delivery in 4-5. Says they have their own truc [More]
Ultimate Transport 123 - To Whom it May Concern-
While we regret that the Customer is unhappy with the service. Upon checking, we have the First Available Pick Up Date scheduled as 6/06/2020. As per the contract you have s...
I was scheduled for a transport June 1 -3, I canceled the contract on the 11th due to my truck still sitting there. I spoke with Kassi originally, signed the contract. Prior to signing, any time I cal [More]
