Horrible company. Crooks that attack other companies that want to help provide transport. They give false and misleading information about transportation. Do not waste your time with them.
All these transports are suspect especially this ??. Scott Hawley is a top notch master baiter.Thank you Scott your help has been masterful at enlightening me to the art of master baiting!!
This process is lousy at best. As I had to ship car from Connecticut to Florida, I contacted this company at least 4 weeks before the date I had to have it shipped. Communication was decent and they [More]
Mercury Auto Transport - Hi Marc,
I'm sorry to hear about your recent experience with Mercury Auto Transport. We try our best to get your vehicle picked up on your desired date, but unfortunately we can't guarantee pick up...
Mr Jesus Vega Took the booking with confidence. Took the credit card with confidence. Gave a great quote, then asked us to increase in pay more.Don’t fall for the gimmick email they send with all the [More]
The broker, Carol, did a decent job in getting me a fair quote. However, the price went up $75 when the carrier was booked. Not a deal breaker, but they hooked me with a lower price than their compe [More]
Mercury Auto Transport - Hi Pete, I'm sorry to hear about your overall experience with your car shipment. We have taken note of this and will be addressing the late delivery and stains on your vehicle with your assigned carri...
Run to a different carrier. They lost then damaged my vehicle and their contractors don’t have insurance. They will not take liability for any damages and the entire process is sketch. Do not use.
Mercury fraudulently and falsely booked auto transport in Central Dispatch for me at a $300 markup. I never accomplished a quote, much less a contract, with this company. Their false and unethical pra [More]
Mercury Auto Transport - Hi Ashley, I looked into this and found a quote of yours in our system, however quotes cannot be posted to the dispatch board. However we do have another customer with a similar route and vehicle to y...
I got a quote from this company a month ago for 2 vehicles to be transported for Illinois to Florida 1275.00 now 2 weeks to shipping the guy tells me oh the computer made a mistake its 1500.00 not to [More]
MERCURY and Pete Reynolds did a great job shipping my Blazer from North Port FL. to St Paul MN.
No problems and the vehicle arrived early. thanks to the transporter
American Auto Transport who deser [More]
Mercury Auto Transport - Thank you for your business.
We had an awful experience with the carrier Mercury Auto connected us with to move my son's car from Texas to Florida. The communication is real good until something goes wrong. They contracted with B [More]
Mercury Auto Transport - Hi Maxine,
I am sorry that there were damages to your vehicle. We had our Claims Manager Minta reach out to you back when this first occurred to assist you but she never heard back from you regard...
Mercury Auto Transport has been very communicative during the initial engagement process, however, once the deposit has been received, this is where things have turned from bad to worse. The company " [More]
Mercury Auto Transport - Hi Mariusz,
I am sorry to hear that there were delays with your carrier due to their truck breaking down, as well as for the inconvenience the delay has cause. It is one of the most common and unf...
This guy was just Super RUDE!!! I am not a regular shipper and not familiar with shipping a vehicle, this guy strong armed me, I’ve never given you any money or set an appointment and treating me as i [More]
Took my order and will not follow-up to my request and have not been making any progress on my need to ship. Shipping has been pending for 8 days now with no way to talk/contact anyone in customer se [More]
I have to say that working with Mercury Auto Transport has been a painful experience. My broker quoted me $855.00 to transport my RAM 1500 truck from AR to MA. I engaged this agent’s (Ivan Castanada [More]
I am a registered nurse who has decided to travel. This is my first assignment so after doing research I decided to have my vehicle shipped because it seemed convenient and to alleviate wear and tear. [More]
Mercury Auto Transport - Hi Valencia,
I'm sorry to hear that your agent was not responsive and was not being able to secure a carrier for you in time. It tends to get busy for the new year, but that is no excuse for overlo...
I went with Mercury not because they were the lowest but because they seemed legit. However, all they do is broker it out to another company. Misrepresented about everything in their original quote. [More]
Mercury Auto Transport - Hi Steve,
We're so sorry to hear that your transport went this way. Although delays within the transport industry are common, the amount of time you waited for your carrier to pick up and deliver ...
Mercury Auto Transport late in getting cars to Florida,I was gone when they came to pick up cars! they sent a 6 car transport with 5 cars on it already! J.K.Express, Driver was Jamal Hussein couldn't [More]
Mercury Auto Transport - Hi Patricia,
Thank you for your feedback. We are sorry to hear that there were delays with your carrier for whatever reasons they had. I do apologize for that inconvenience. It is one of the most ...
I reached out to Mercury to ship my antique car from Aspen to Longmont and for 2 weeks they did not get me a carrier or driver. And they do not call me back to tell me that. They also will not cancel [More]
Mercury Auto Transport - Hi,
I am sorry you have not received a response from your agent yet about your order with us. We do try to get you the best possible carrier and price within your route and date combination and it...
Pickup was day late, was 2 days late, called about damage to the top of truck where the truck & carrier hit told they would have claims call me, instead claims never called. When I called back was tol [More]
Mercury Auto Transport - Hi Paul, I am sorry that there were damages to your vehicle and we were and still are working with you to try and find a resolution, However when we first reached out to you about your damages to get ...
Connected to Mercury via on line brokerage site as customary, they (Kandy) responded first. As such, based upon their quotation, I committed to their services/price. After 3 days they did not provid [More]
Sam Golden is very rude and not professional. I've requested for him to cancel and no longer contact me, yet he still harasses. His sales pitch is unprofessional by degrading his competitors. I'd neve [More]
Mercury Auto Transport - Hi Sheniece, I apologize for the unprofessional manner in which you were spoken to it is certainly not something we approve of and is not how we do business here at Mercury. I appreciate you bringing ...
Carrier picked up car a day late, then charged me more than the quote and the car arrived two days ‘past delivery date with no notification Extra set of keys (key fob) had been taken from car and my [More]
My first time using transport services. I was originally pleased with the constant communication of the broker but it quickly turned into harassment sort of. I was unaware that they have auto dialer s [More]
Let me first apologize for such a long review. Where to start with this review. If I could, I would rate them a 0. First, my broker, Pete Reynolds, was amazing!! He communicated with me consistently a [More]
Twice! Twice I have tried to use Mercury and swore after the first time I would never again. Now this time I swear I won’t. Jim Gozde is a liar. Make it seem like they are working so hard to find you [More]
