I'm moving in a month and want to get confirmation that my vehicle will be shipped. According to Trevor, that is wildly unrealistic.
His response below:
"Most people these days would prefer being to [More]
Mercury Auto Transport - Thank you for your review, we appreciate your feedback. We do our best to get you the lowest price possible with a reputable carrier. We are glad to hear that everything worked out well. Thank you for...
Joe Kelly went above and beyond to ensure my VPG MV-1 was picked up by a carrier. Had been on the dispatch board for several days when Joe changed the description to a vehicle of similar weight and si [More]
Mercury Auto Transport - At Mercury we work really hard to make sure your transport goes smoothly. Thank you for a great review!
On August 10th, 2022 I contacted Mercury after receiving a very competitive rate to move my car from Texas to California. Scott Howley (the broker) said he had many trucks ready to pickup my vehicle b [More]
Mercury Auto Transport - Thanks for your feedback. The conversation yad described with Scott does not meet our standards. I will be speaking with him regarding this. If a carrier makes an offer on a shipment it is our job t...
I hired Mercury to transport my car from Pennsylvania to Tucson. I never heard from the driver or the dispatcher during the haul despite numerous texts. When the car was 2 days past due, I finally rec [More]
Mercury Auto Transport - I am sorry that there were damages to your vehicle caused by the carrier and we were and still are working with you to try and find a resolution, However when we first reached out to you about your d...
Tess Olivares provided exception service throughout the prearrangement and order process and through follow up. When I first made a general inquiry into auto transport for a future need once my new au [More]
Mercury Auto Transport - Thank you for your review.
TORE DOWN A STOP SIGN WITH THE END OF TRAILOR WITH ALSO CRACKED REAR OF VAN PASSENGER SIDE. LOCKED KEYS IN VAN AND A LAMP WAS MISSING FROM FRONT FLOOR OF VAN. PASSENGER SIDE
Mercury Auto Transport - My apologies about your recent experience with one of our carriers. Please reach out to me at jeff@mercuryautotransport.com so I can assist you with taken care of this unfo...
Beware of Roman Franco. Roman was upset that I didn’t accept his bid and blocked him because he wouldn’t stop calling. In retaliation, Roman placed my order on the national dispatch board as if I had [More]
Mercury Auto Transport - Thank you for reaching out to me and informing me of the current situation and bringing these issues to my attention so that they can be addressed immediately.
I want to first apologize again for ...
This review is for the Mercury Auto Transport broker. I contacted them to ship a car across the country. My rep was Juan Vazquez. If you get a quote from this guy you should ignore him. I got what see [More]
This company is a scam. We placed a confirmed order on 3/2/22 to transport 2 vehicles, for a specific TOTAL Tariff price and then total we receive several email & text messages with a different price [More]
Called and got a rate of 480... I gave them my credit card it soon went up to 650.00 in which I said please cancel after I said this they went down to 600.00 my mistake was to agree.. once I agreed th [More]
got a quote from them over a week ahead of my planned shipping date (Jan 3rd,2022)for $625 and agreed to proceed. Asked them if they could find one for me multiple times over the period of waiting, th [More]
Horrible company. Crooks that attack other companies that want to help provide transport. They give false and misleading information about transportation. Do not waste your time with them.
All these transports are suspect especially this ??. Scott Hawley is a top notch master baiter.Thank you Scott your help has been masterful at enlightening me to the art of master baiting!!
This process is lousy at best. As I had to ship car from Connecticut to Florida, I contacted this company at least 4 weeks before the date I had to have it shipped. Communication was decent and they [More]
Mercury Auto Transport - Hi Marc,
I'm sorry to hear about your recent experience with Mercury Auto Transport. We try our best to get your vehicle picked up on your desired date, but unfortunately we can't guarantee pick up...
Mr Jesus Vega Took the booking with confidence. Took the credit card with confidence. Gave a great quote, then asked us to increase in pay more.Don’t fall for the gimmick email they send with all the [More]
The broker, Carol, did a decent job in getting me a fair quote. However, the price went up $75 when the carrier was booked. Not a deal breaker, but they hooked me with a lower price than their compe [More]
Mercury Auto Transport - Hi Pete, I'm sorry to hear about your overall experience with your car shipment. We have taken note of this and will be addressing the late delivery and stains on your vehicle with your assigned carri...
Run to a different carrier. They lost then damaged my vehicle and their contractors don’t have insurance. They will not take liability for any damages and the entire process is sketch. Do not use.
Mercury fraudulently and falsely booked auto transport in Central Dispatch for me at a $300 markup. I never accomplished a quote, much less a contract, with this company. Their false and unethical pra [More]
Mercury Auto Transport - Hi Ashley, I looked into this and found a quote of yours in our system, however quotes cannot be posted to the dispatch board. However we do have another customer with a similar route and vehicle to y...
I got a quote from this company a month ago for 2 vehicles to be transported for Illinois to Florida 1275.00 now 2 weeks to shipping the guy tells me oh the computer made a mistake its 1500.00 not to [More]
MERCURY and Pete Reynolds did a great job shipping my Blazer from North Port FL. to St Paul MN.
No problems and the vehicle arrived early. thanks to the transporter
American Auto Transport who deser [More]
Mercury Auto Transport - Thank you for your business.
We had an awful experience with the carrier Mercury Auto connected us with to move my son's car from Texas to Florida. The communication is real good until something goes wrong. They contracted with B [More]
Mercury Auto Transport - Hi Maxine,
I am sorry that there were damages to your vehicle. We had our Claims Manager Minta reach out to you back when this first occurred to assist you but she never heard back from you regard...
Mercury Auto Transport has been very communicative during the initial engagement process, however, once the deposit has been received, this is where things have turned from bad to worse. The company " [More]
Mercury Auto Transport - Hi Mariusz,
I am sorry to hear that there were delays with your carrier due to their truck breaking down, as well as for the inconvenience the delay has cause. It is one of the most common and unf...
This guy was just Super RUDE!!! I am not a regular shipper and not familiar with shipping a vehicle, this guy strong armed me, I’ve never given you any money or set an appointment and treating me as i [More]
Took my order and will not follow-up to my request and have not been making any progress on my need to ship. Shipping has been pending for 8 days now with no way to talk/contact anyone in customer se [More]
I have to say that working with Mercury Auto Transport has been a painful experience. My broker quoted me $855.00 to transport my RAM 1500 truck from AR to MA. I engaged this agent’s (Ivan Castanada [More]
