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User Question

What is the Bill of Lading?

When my vehicle is picked up there is a bill of lading... what is it?



Very Important for You to Sign & Keep

The carriers' bill of lading, also called a condition report, is very important. When the driver picks up AND delivers your vehicle he will mark the condition of your vehicle, noting any scratches, dings, etc. You (or if you are unable to be there) someone you trust, must sign at both pick up and delivery. If there are any discrepancies you MUST make a note on the BOL that during transport something changed. All of our clients have our owner's cell phone # and are encouraged to call with any isssues/questions at any time. If a client signs the BOL stating everything is fine and later sees an imperfection, it is almost impossible to make a claim and get reimbursed for any repairs. The difference between us and many brokers is that we have long time relationships with our drivers and they want us to be satisfied.


A bill of lading (BOL) is a legally binding document listing the details of the shipment.

A bill of lading also has many other functions that are important to know about. Click here, for more detailed information on bill of lading.

Submission Info:

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At the time of loading and delivery you will need to view and sign a document.

In the car transport industry, a Bill of Lading / Inspection Report is a 1-page document that serves 2 purposes: (a) It documents the condition in which the vehicle was picked up and then later dropped off, and can be used as a source of comparison between the two dates. (b) It is a legal document used in the transport industry which specifies WHAT is being transported (Year, Make Model), FROM where, TO where, FOR WHO (Customer Name), and BY WHO (the name of the transport Carrier company).

The Bill of Lading must be signed by an adult. When you delegate the responsibility for signing this report, you are authorizing that person to accept the condition of the vehicle on your behalf. So it’s important to note any issues or concerns at the time of pickup and/or drop-off, before signing the form. We also recommend taking pictures or a brief video of the vehicle both before pickup and after drop-off. 

Submission Info:

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Proof of Transport

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The bill of lading is the sole document that tracks the history of the shipment from pick up to delivery. 

The document has multiple purposes.

Each driver should show up with the company bill of lading. Upon pick up the driver performs a thorough inspection to mark down any dents, scratches or damages that the vehicle might have. Pick up customer will have to sign off on the bill of lading confirming that everything is correct witht the inspection and that the vehicle has been released to the driver.

Upon delivery, the receiving party will perform an inspection on the vehicle making sure that there are no new damages that have occured during the transport.

In most cases, the bill of lading also contains the terms and conditions of the carrier assigned.

If there are any damages, it is important to note down everything on the bill of lading at the time of the delivery.

The document also serves as prove of shipping the vehicle from point A to point B if the driver gets questioned at any of the weight stations nationwide.


Bill of Lading

bill of lading (sometimes abbreviated as B/L or BoL) is a document issued by a carrier (or their agent) to acknowledge receipt of cargo for shipment. It is the customer`s obligation to request the BoL on the pickup in order to get the reimbursement if the car is damaged during the transportation. Also, if you forgot to remove your SunPass, it will help you to dispute the tolls charge!


referred to as BOL

It is the paperwork a carrier will use to inspect your vehicle and deliver with.

Demand a copy at pick up and delivery. Make sure that the paperwork matches

on both ends.


Expedited Shipping Services Bill of Lading explanation

a BOL for short is the legal receipt in auto shipping a shipper is given when the transaction is complete. The client signs the bill of lading at pick up and drop off


Understanding Your Bill of Lading

The Bill of Lading (BOL) is one of the most important legal documents when transporting a vehicle. The Bill of Lading is not only your receipt for the transportation service, it is also an inspection report, a dispatch report and a terms and conditions sheet all in one.

Understanding what your Bill of Lading does and what protections it does and does not give you are incredibly vital to the success of your auto transportation experience.


The header will give you the company name and information. It will also include your order number, date and the name of the driver.


Origin & Destination Information

This is where the Bill of Lading acts as a dispatch report. Your exact origin and destination addresses will be located here, as well as contact information for both destinations.


Vehicle Information

Under the vehicle information section is where all the information pertaining to the vehicle being shipped is placed. This will usually include the year, make & model of the vehicle, the color, license plate (if applicable), VIN (Vehicle Identification Number), current mileage, vehicle style (compact, sedan, SUV, minivan, pickup, cargo, oversize, etc.), and any additional information regarding the vehicle. Not all of these fields may be required by your carrier, but you should make sure it is presented anyway. This is in part to make sure that everything is accounted for with your vehicle, and that the vehicle you gave to the carrier is the one you are receiving. Theft & car-swapping is not common, buy you have to make sure all basis are covered.


Vehicle Condition

This is one of the most important parts of your Bill of Lading. This section is typically located under the vehicle information. The vehicle condition section is where any current damages will be marked during inspection at origin pickup. Any new damages will also be marked during the inspection at the time of delivery. Auto transport drivers are required to do an inspection with you per federal law at both origin and destination. This is to assure that your vehicle and its condition are properly accounted for.

When doing an inspection, you want to make note of any minor dings, dents or scratches. In addition to any major damage (if this is applicable). There are several different variations of this particular part of the Bill of Lading, but you should be able to tell of how the damage will be accounted for. Most Bill of Ladings are tailored to the specific type of vehicle. For instance, there are Bill of Ladings for pickup trucks, SUV’s, Cargo Vans, Minivans, Sedans, Coupes, Hotrods, etc. Make sure that your Bill of Lading represents your vehicle accurately.


Terms and Conditions

The carriers terms and conditions part of the Bill of Lading is a part you as the customer, should ultimately pay attention to. If you booked your shipment through a brokerage, these terms and conditions will likely be different than the carriers. You should make sure you read both companies terms so you understand exactly what you are getting into.

The terms and conditions for auto carriers will likely vary in verbiage, content & length. It is imperative that you read them! You don’t want to get into a situation that is covered by the terms and conditions, but because you didn’t read them you expected something different. These situations are quite common in the auto transport industry. Please, make sure that you are aware to all the legalities regarding your contract and company.



Signatures are required at both pickup and delivery. They are your acknowledgment that you read your Bill of Lading, understand its content and have consented.

If you do not agree with what is on your Bill of Lading, do not sign it. Don’t sign if you have questions, don’t sign if you don’t do an inspection, because once you do it is binding. You want to make sure you fully understand what the Bill of Lading is stating before signing, and realize that once you do that is your authorization for the carrier to load your vehicle and begin the transport process. Your vehicle will not be loaded onto the carrier until you sign.


Bill of Lading (B/L): A bill of lading is a binding contract that serves three main purposes: (1) a receipt for the goods delivered to the carrier for shipment; (2) a definition or description of the goods; and (3) evidence of title to the relative goods, if "negotiable".


Bill of Lading

The bill of lading is the report that the driver will fill out on pickup, denoting if there is any pre-existing damage. Any damage that occurs in transit must be entered on this report on delivery. Failure to do so could seriously hinder your damage claim, so we cannot stress this enough. Look your vehicle over thoroughly when you receive it. The bill of lading is a document that releases the carrier of liability once signed at delivery.

Submission Info:

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A Bill of lading is documentation created by the carrier for both the pickup and delivery contacts to sign.  The BOL is used to document any issues with the vehicle before loading by the carrier.  When delivered the customer then compares the vehicle to anything noted on the BOL at loading.  If damage occured during transport, the customer calls our company immediately, before signing the BOL or paying, to receive instructions on how the issues will be handled.