When you hire a car shipper, keep in mind, your vehicle will most likely be loaded onto a trailer holding anywhere from 4 to 12 other vehicles. Safety is the main objective to completing a successful auto transport.
In order to maintain a safe trip, here are some things the customer can do to help!
* Empty Your Car of ALL Personal Items.
The vehicle should be fully insured bumper to bumper but personal items are Not covered. The driver will assume no liability over personal items due to a lack of proper inventory. Be sure to remove anything that is not part of the car as doing so will reduce risk of loss or even theft.
* Keep Fuel Gauge Low.
Drivers prefer that the cars fuel tank not be over a quarter filled. This is due to the high probability of flammable gas igniting. Do NOT fill the tank prior to shipping. The less fuel the better.
* Wash Your Car.
On pickup, the driver will conduct a vehicle inspection report. This will be to record the condition of your vehicle noting all dents, damages or dings the car may have. The less dirt the car has, the easier it will be to notice any damage the car may have.
* Take Pictures of Your Car.
Recording the condition of your vehicle with pictures is a good way to cover yourself in case of any damages made during transport. A few pictures taken on your phone should not take more than a few seconds and you will feel mores secured about your cars safety once it gets loaded.
* Make Sure Loading Area is Clear.
Clear any and all obstructions which may hinder the loading process. Auto Transport drivers truly appreciate when the customer has made the vehicle easily accessible. This will allow the driver to quickly load your vehicle for a quick and easy load and go.
* Remove Tags & Registration.
Removing the tags and keeping your registration is advised ans it is not necessary while the vehicle is in transit. Anything can happen on the road and having these items will benefit you if the need arises.
* Find and Fix Any Tire Leaks.
Keeping your tires fully inflated to very important as a car with flat tires is not safe to load or unload. Flat tires can cause damage to the rim of your car and to the trailer its being loaded on. Make sure to change and bad tires or fix any air leaks to ensure your tires will stay inflated.
* Find/Record Any Fluid Leaks and Notify the Driver.
This will greatly help the driver when positioning your car onto the car transport trailer. If your vehicle has an oil leak or fluid leak of some type, the driver will most likely load it on the bottom to avoid damage to vehicles below yours. Any adjustments which must be made to the load order would be done by the driver.
* Remove Any/All Toll Passes.
While on the highway, the car carrier will pass under many bridges and tolls. If you have a toll pass attached to your vehicles, expect the tolls to be charged to. The driver can not be held responsible for these charges as this is your responsibility. Remove all toll readers to avoid any issues.
* Remove/Adjust Any Special Modifications.
This will make loading easier as anything obstructing the loading process will only delay and possibly put your vehicle in danger of damage. Anything which must be adjusted should be done prior to the auto carrier arriving.
Following the above steps will help the auto transport process go smoothly while ensuring your vehicles security. The more prepared your vehicle is for transport, the easier it is for your driver to continue securing your car till delivery. These rules apply to both open auto transport and enclosed auto transport.
Ensure it is in running condition have the keys ready to hand to the driver and thats it! Wait for the drivers call within the 4-5 hr specified time frame we issue you or call the driver for a better eta
We dont require for the vehicle to be ran through a car wash or for plates to be removed or for a quarter tank of gas only to be in it. We do not even require for the vehicle to be yours! As long as you sign the proper contracts stipulating you have permission to transprot the car this is all we require so what are you waiting for? Call us today at 917-382-3441 and see why America ships with Expedited
Below you will find the steps to follow when preparing your vehicle for transport:
You must provide the selected carrier with keys to the ignition, trunk, gas cap and any locked compartment. Please have copies of your keys made and leave only the copies (keep your original set of keys) after you have checked to ensure that the copies fit all devices/compartments.
2. Don’t Fill Your Tank
Due to DOT weight regulations, we recommend that your gas tank be less than a quarter of a tank
3. Packing Your Vehicle
Don’t over pack your Vehicle. Only luggage or small boxes may be shipped inside the trunk only with a maximum weight of 100lbs.
An infant car seat and spare tire with jack are considered to be integral parts of the vehicle, so they may be included. You will/may be asked for additional compensation if your vehicle is over-packed or requires removal of anything that is not permanently mounted or bolted to the vehicle.
4. Do Not Obstruct the Views from the Windows
This is mandatory and is for the safety of our crew. Our crew often has to load these vehicles on to our trailer with the mirrors folded in, using only the windows. If their view is obstructed the potential for damage and injury is greatly increased.
5. Do Not Pack Firearms or Fire Extinguishers
No firearms, ammunition of any type or fire extinguishers may be shipped in a vehicle.
6. Alarm Systems
If there is an alarm system, it must be disconnected prior to drop off or the alarm remote must be provided.
7. Disabled / Inoperable Vehicles
If your vehicle is inoperable it must be in a safe location with easy access with inflated tires, fully operational brakes and steering.
8. Over-sized / Modified Vehicles
Unless otherwise previously noted to our dispatch department, Vehicles that are Factory Stock cannot exceed certain height or clearance. All vehicles must have at least 6” of ground clearance OR maximum 7' high, otherwise we may be unable to accept your vehicle for a regular auto trailer which may increase your estimated rate.
9. Vehicle should be clean
To ensure an accurate vehicle inspection report can be completed, please clean your vehicle. This will assist you and the driver to speed up the walk around the vehicle at pick up and destination.
Shipping your vehicle for the first time could be quite frustrating.
In order to make the process smoother, we have included a few things you should keep in mind while preparing your shipment.
1) Remove antennas, loose parts like fog lights.
2) Make sure the car is operable and clean
3) If you have some stuff, better put it in the trunk and it has to be not more than 100 lbs.
4) Remove all tags and plates.
5) Better leave around ¼ tank of fuel. Not more as it is putting extra weight on the car.
Make sure it doesn't have any loose parts hanging from it.
Keep the gas level below 1/2 tank
Winterize it if you are shipping from warm climate to cold climate.
Remove antennas, loose parts like fog lights
Make sure the car is operable and clean
If you have some stuff, better put it in the trunk and it has to be not more than 100 lbs.
Remove all tags and plates.
Better leave around ¼ tank of fuel.
With our door to door service you dont have to worry about driving far to pickup or drop off your vehicle. Will coordinate all the logistics for you! Just be ready with your vehicle and keys. No documentation needed.
We’ll save you time by providing you a pickup and delivery time. No sitting around all day wondering when your vehicle will be picked up or delivered.
Every customer is assigned their own Transport Specialist throughout the Auto Shipping process, a personal point of contact, providing updates and answers to any questions or concerns that may arise via phone, text and email — your preferred method of communication.
Though your car will be driven minimally during the transport process, it should be in good driving condition. Inoperable vehicles can be shipped, but the transporter must know in advance so that they can make the proper preparations. For operable vehicles, mechanical issues can cause unforeseen delays and damages. Therefore, you should perform a maintenance check before shipping your car. Check out uShip’s list of preparations below:
It is best to make some simple preparations before your car is placed on to the trailer. Below are some tips to help make your transport go smoothly.
The vehicle must be clean on the outside for the carrier to carry out a proper inspection. Any low hanging spoilers, and accessories, loose parts must be removed and/or safely secured to the vehicle. You (Customer) must remove all external not permanent mounted racks and other elements prior to shipment. Vehicles must be presented to the Carrier in good running condition (unless non-running/non-operable noted in the order) with no more than half a tank of fuel. Part of the vehicle that falls off (separates) while the vehicle is in transit is the Customer’s responsibility this including damages caused by the part to any vehicles(s) and/or person.
Remove any hazardous items, weapons and anything illegal from your vehicle prior to pickup. Vehicles are inspected by the Department of Transportation. Leave 1/4 tank of fuel in the car only and remove any valuable items. We are not liable for personal items only the vehicle during transport. Anything you place in the vehicle is all at your own risk. Let us know of any customizations that have been made to your vehicle and the running condition so that we can properly estimate the cost and be prepared with the right type of auto transport truck.
We provide you with a comprehensive vehicle move checklist on our website. There is also a complete checklist for moving your boat. Visit www.autorelo.com to view these checklists.
Make sure your car has been completely clean, both inside and outside. This is particularlly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Remember to disable any alarms so they don't go off during transit. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment.
have the keys ready, 1/4 of gaz, vehicle ready to go
The cleaner the exterior of your car is, the easier it is to notice any preexisting scratches or dents at pickup. If there are any attachments on your vehicle, such as luggage or bike racks, remove them before pickup. It's also a good idea to cover your driver's side floor mat and seat to prevent any dirt from being transferred to your car in the event that the driver needs to move the car during pickup or delivery, which is likely. You should also remove or disable any security devices or automatic toll devices, and they can cause issues during transport.
Read through our How to Prepare Your Car for Transport Guide for detailed insight into making sure your vehicle shipment goes smoothly.
Please read our todo's for preparing your vehicle for transport on our website. www.patriottransportusa. We have taken a considerable amount of time to make sure you are prepared for our carrier to load your vehicle.
Like anything else, it is always best to go into a situation well prepared. We have listed some things you might want to do before shipping your vehicle.
1) Additional Coverage: White not a necessity, you might want to call your insurance company and upgrade your policy. Most insurance companies know what exactly you will need to add to your policy for your time in transit. Your vehicle is insured through the company shipping your vehicle, but it is always best to have something from your own as well.
2) Clean Your Vehicle: We're not saying give your car a bubblebath. What we mean by clean your vehicle is to take out any personal belongings or items of value while preparing your vehicle for shipment. Personal belongings are not covered while your vehicle is in transit and you would not want items to get lost, stolen or damaged.
3) Get a Few Different Quotes: It is always helpful to call and speak with a few different companies so you are able to determine the average price of what it is going to cost to ship your vehicle. It is always good to have multiple options and to keep an open mind.
4) Research: After reaching out to a couple of companies, do yourself a favor and do a little research on these companies. Do not let a low ball offer or a flashy website be your determining factor when it comes to shipping such an asset. Don't be hesitant to read some reviews of other peoples experience and check out their social media presence. Not always, but typically this can say a lot about a company.
5) Shipment Date: Though you can call the night before, it is always a good idea to leave some room for your shipping company to work around. We recommend calling and booking an order 1-2 weeks in advance to give you the best possible chance of a successful auto transport. Take in mind that the sooner you call to the date you want shipped, the higher the price will most likely be and a chance of delay is possible.
6) Time: Be sure you arrange your pickup and delivery times to a day where you are free and have no prior commitments. A person must be at both origin and destination location to go through an inspection and sign off on a report.
Preparing your vehicle in advance is important so that on arrival of the transport Carrier you have a smooth transaction.
Here are 6 key points to know prior to pick up:
Any loose items inside your vehicle are not insured during transport. We tell people if they are moving that they can put up to 50lbs of non-sentimental/high in value hidden in vehicle/trunk. The weight is a concern due to the GVW that eash carrier calculates while loading their trailers to go through the USDOT stations legally.
Your Shipping Agent is your first point of contact for any status, enquiries or changes you need to make on your order. Make sure you have his/her direct phone number and email address available when you contact them.
Your order number is your only reference to your order. It should be available in all email communications.
Phone numbers are critical for your agent to reach you. Make sure you provide as many phone numbers as possible to your agent so that there is no time delay when a carrier is assigned to pick up your vehicle.
Whenever a carrier is identified for your shipment, your order will be dispatched according to your order agreement. If there were any changes to the details of the shipment, let your agent know ASAP before the truck is assigned. Failing to do so may lead to order cancellation, additional fees, and/or unplanned delays in shipping your vehicle.
If your vehicle has been modified in any way, you need to tell your agent. It may cost you a great deal more, or your order may be cancelled and your deposit not refunded, if you neglect to inform your agent in time, before the vehicle is dispatched.
Prepare your vehicle for pickup. It should be clean with a quarter tank of gas. This will be necessary for a good inspection and enough gas in case the driver has to drive your vehicle for any reason over short distances and for off and on loading your car.
Provide only one key to the driver with the required remote. Make sure all other keys or attachments are removed. Duplicate keys should be sent to the destination address via another route. Indicate on the bill of lading that you have given the carrier only one key. They will normally not indicate it themselves.
Remove or deactivate any electronic toll collection devices. It may be difficult to convince toll agencies that you were not responsible for collecting toll fees because your vehicle was on the trailer of an auto carrier.
IMPORTANT: You need to get a bill of lading (BOL) from the truck driver when picking up your vehicle. That is the document to check any damages to your vehicle before pickup. It needs to be dated and signed by both you or your representative and the carrier. A copy will stay at the pickup address and the driver will take a copy with him/her. At the destination, another inspection needs to be made and compared to the pickup bill of lading. Any additional damage identified needs to be indicated on the delivery bill of lading and needs to be signed again by both you or your representative and the carrier at the time of delivery. THIS IS THE SINGLE MOST IMPORTANT DOCUMENT TO VERIFY THAT YOUR VEHICLE HAS BEEN SHIPPED AND DELIVERED AS REQUESTED. Make sure that it is clear and all the details are identifiable. If this document is not clearly readable or not complete, any damage to your vehicle cannot be claimed for insurance or gap protection purposes.
To add to the BOL, you need to take pictures of every panel of the vehicle as well as the hood, trunk, and roof at the time of pickup. Also take images of the inside of the vehicle. A second set of images should be taken at the time of delivery.
It may be wise to purchase additional gap protection for damage detected only after the carrier has left. Make sure to register ANY damage within 48 hours after delivery. Failure to do so will negate any claims you may have afterwards. Gap protection also requires you to provide images of the vehicle condition upon pickup and delivery.
Take the speedometer reading of the vehicle upon pickup as well as the level of your gas gauge.
Remove all loose items in the vehicle. No personal items are covered by insurance. If you receive approval from a carrier to load some items in your vehicle, leave it in the trunk. If you overload the vehicle, you will be asked to remove it or pay a hefty penalty.
DO NOT hand the driver the title of the vehicle or any other personal documents upon pickup. Those should be forwarded to the recipients through other means.
When the vehicle is delivered, you need to make sure it is in a well lit area, should delivery occur at night, so that a good inspection is possible. If a carrier cannot deliver a clean vehicle in the same condition s/he picked it up, and it is too dark to inspect it, do not accept it. The carrier needs to make sure that you can do a valid inspection of the vehicle.