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Q
User Question

Can I track my vehicle while it is being transported?

How do I track my vehicle while it is being moved?



A
Answers


1

You can track your vehicle shipment.

When choosing a moving company, prior booking, asking the quesiton "how you can track your vehicle is very important".


Most drivers don't have live GPS tracking that they are willing to give out, primarily due to the safety of the driver and the load he is transporting.


The easiest way to check the location of the vehicle is by reaching out to the shipping agent and asking the status on the shipment.

Often you will be provided with the drivers direct phone number and name, that way he is a phone call or a text message away. If the driver is not responding or busy at the moment, the carrier dispatch department is always working during regular business hours.


We recommend that the client calls or sends an e-mail to the shipping agentImage title.





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Most companies telling you they track vehicles are not completely transparent about it.

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Where is my Vehicle?

Tracking a vehicle while in transit on a truck is mostly done by contacting the trucking company direct or the driver. And that is by phone or email. If a broker tells you do track your vehicle, it means you need to make calls to find our where it is. These are some of the reasons why tracking a vehicle is not as easy as a tracking service such as provided by UPS or Fedex:

  1. Each shipment is unique and is often a one time transaction carried out by different parties.
  2. Brokers do not have devices that can be placed in vehicles to track each vehicle's entire route.
  3. Most Carriers are indepoendent and do not carry out instructions from brokers to use tracking devices for their customers.
  4. Tracking of vehicles is complicated and will be costly to incorporate into the shipping rate for customers
  5. Carriers tend to shy away from being tracked as they often have to change their original routes due to unforseen circumstances and that may cause alarm amongst customers.

There may be a few companies that may offer some type of electronic tracking but those are the exception. And they may be quite expensive compared to most other reputable auto transport brokers. It is important to know that your broker is dependable, relaible and have up to date information on your shipment. By giving them a direct call will be just as good as tracking your vehcile online.

The best way to find out which brokers are worthwhile considering shipping your vehcile should be vetted and researched. Consult the BBB or google for customer ratings and reviews. Do not just take the cheapest quote. It may cost you a great deal of money and frustration.



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Yes!! You will access to drivers info, as well as all my contact info! I stay with my customers from the beginning to end!


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Communication is key

Yes, you can track it by calling the driver directly. He takes all of his own calls, so we will provide you with the drivers phone number when a driver is assigned to your order.



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TRACKING

Tracking can be done on our website or by simply calling us.



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We do all the work for you!

Not every truck & trailer has a tracking device. It is more thorough to speak to each carrier to not just determine their current location, but if they foresee any issues that may effect their timeline, such as weather, trafiic, and/or other clients postponing them. We speak with our drivers and their dispatchers daily.



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Yes

Learn more about uShip Tracking, here

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Yes

The drivers contact information is provided. Simply call or text to get updated on location of vehicle. 

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Having a worry free transport

Wanting to know where you car is at times of transit?  Brokers will provide you with his carrier and driver contact information, which will be on the Bill of Lading receipt that they will leave with you once the vehicle is picked up. When scheduling transport it is best to find out the estimated dates from the time of loading to unloading to ease your worry.  Throughout the journey if you are in need of a state by state update you should be able to call or text for updates.  By hiring a licensed Broker you will know that your car is in good hand. This will vary by each reputable Broker so ask before you fill in the contract.

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About GPS tracking, the reality.

Most brokers claim they provide GPS tracking. The reality is that brokers by definition do NOT own trucks, we find carriers that transport vehicles for our customers.  In reality, few carriers actually have GPS.  However, Christa's Excellent Auto LLC accomodates for this by keeping with the customer through the entire transport 7 days a week,   I give a copy of the legally binding contract between myself (Broker) and the truck company (Carrier) that gives you theCarrier's and driver's name and phone number as well.



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Tracking Your Vehicle Shipment

Auto Transport Companies may or may not be equiped with real time tracking. Contact your Transport representative for additional details.

Once an order is dispatched (scheduled for pick up) you are notified via various methods of Communication such as e-mail and sms, as well as via telephone. Generally when arrangments are made on various routes carriers have an approx. date for delivery. However please keep in mind all dates are estimates, and are subject to change.

We do request a courtesy call be made to Customers at least 24 hours prior to delivery to schedule delivery arrangments to destination. 

Auto Transport 123 has a custom built platform where customers can track the progress of their order with a link to customer portal.

Customer Portal Login: http://portal.autotransport123.com/

Please Note: Resources may be limited, and vary based on transport company utilized.




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Yes

Most auto transporters use the internet to find new loads and schedule bookings and deliveries and keep in touch with their customers and the brokers they’re shipping for.Tracking shipments in the car shipping industry is a relatively new development, believe it or not. If you want your vehicle tracked, you should talk to your auto transport representative about finding a carrier company that uses GPS tracking services in order to keep track of their trucks. This can be more expensive and will likely take longer to find one like that than a traditional carrier. Most of the time your broker will happily call a driver on upon request to get an update on your vehicle.



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YES!

    Yes, you can track the progress of your vehicle transport. You will have direct contact with the driver.