Review Report Review
FLORIDA TO MASS /ETRUCKING TERRIFFIC

DEBBIE Submitted this review about eTrucking Company
Review made Live: 6/4/2010 5:01:00 PM
SPOKE WITH sCOTTY SHERMAN HE EXPLAINED THE PROCESS TO ME AS I WAS VERY CONFUSED
OVER THE DIFFERENT PRICE QUOTES I RECEIVED FROM VARIOUS COMPANIES. CONTACTED HIM TWICE BEFORE BOOKING THE TRANSPORT OF MY CAR. HE ALWAYS ANSWERED HIS CALLS,
RETUNED MY CALLS AND WAS MORE THAN HAPPY TO ANSWER MY QUESTIONS AND CONCERNS.
I FINALLY BOOK WITH ETRUCKING AND HE CHECKED IN TWICE TO MAKE SURE THE CAR WAS WHERE IT WAS SUPPOSED TO BE AND READY FOR PICK-UP. ONE THE DAY IT WAS PICKED UP HE COULD NOT REACH MY CONTACT PERSON SO HE TRIED MY CELL PHONE REACHED ME TOLD ME DUE TO A CANCELLATION THE TRUCK DRIVER WAS IN THE AREA AND WOULD PICK UP MY CAR WITHIN 15 MINUTES, WAS THAT ok NEEDLESS TO SAY I WAS THRILLED. HE DIDN'T NEED TO TRY MY CELL HE COULD JUST AS EASILY SAID IT'LL GO ON THE NEXT CARRIER BUT HE
CALLED THE BACK UP NUMBER AND WITHIN THE HOUR MY CAR WAS ON ITS WAY TO MASSACHUSSETTS FROM fLORIDA hE CALL THAT EVENING TO CONFIRM THE CAR WAS IN TRANSIT AND ALL WENT WELL. THE TRUCK DRIVER WAS COURTEOUS EFFICIENT AND FRIENDLY. HE ARRIVED AT THE DROP OFF POINT AROUND 8 P M CALLED MY CONTACT ON THE RECEIVING END AND ASKED IF IT WAS TOO LATE TO DELIVER WOULD THEY PREFER AM
ON SUNDAY. WAS SORRY BUT RAN INTO HEAVY HEAVY TRAFFIC IN NEW YORK (IT WAS MEMORIAL DAY WEEKEND) SAID HE WOULD DO WHICHEVER WAS MORE CONVIENENT FOR THEM. TIMING HAD ALOT TO DO WITH IT BEING DELIVERED WHEN IT WAS. BUT I STRESS THE
WHOLE PROCESS FROM START TO FINISH WAS HASSEL FREE AND CUSTOMER ORIENTATED.
SCOTTY SHERMAN WAS IN TOUCH WITH ME EVERY STEP OF THE WAY AGAIN HE WAS FRIENDLY
EFFICIENT AND TREATED ME AND MY CAR AS IF WE WERE FAMILY. I HIGHLY RECOMMEND THIS
COMPANY I WILL USE THEM AGAIN AND HAVE ALREADY RECOMMENDED THEM TO ALL THE SNOWBIRDS I KNOW HERE IN FLORIDA. I TOO WAS A SKEPTIC ABOUT THESE REVIEWS BUT JUST CALL ETRUCKING OR SCOTTY SHERMAN AND TALK TO THEM YOU WILL BE GLAD YOU DID
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
SHERMAN
Quote or Order Cost:
$650