Company Response Review Report Review
Transport of new vehicle

Dan Neve Submitted this review about Your Choice Auto Transport LLC
Review made Live: 4/27/2010 11:07:00 AM
My review is for Your Choice Auto Transport not the actual company that hauled the car.
They gave a quote which is in my opinion a guess and not an even close one. There was no communication from them and thye only told me what I wanted to hear until my car was late and they had to charge more if I wnated to get it.

Next time I will contact the trucker myself or make the trip, in the end less hassles and know what to expect.

Your Choice Auto Transport does not care about their customers satisfaction at all!
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Wisconsin
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22442-RL
Quote or Order Cost:
$800

Company Response
ycauto from Your Choice Auto Transport LLC Submitted this response.
Response Date: 4/28/2010 3:44:00 PM
Mr. Neve, You were aware of the new quote at the time of dispatch. A vehicle is not released to a driver until there is confirmation from the client. You were aware of all circumstances due to the route being a very difficult one. In the end your vehicle was picked up and delivered. We hope that in the future you do keep us in mind. Thank you for your business.